Last updated: 9 November 2026
Who we are
Sabinku Handicraft is the business brand of PT Sabinku Karya Purun, based in Sabintulung, Muara Kaman, Kutai Kartanegara, East Kalimantan (Borneo), Indonesia. This policy describes how we handle business information provided through sabinkuhandicraft.com, order.sabinkuhandicraft.com and related Sales communication.
Information you provide through Web Order
When you use Web Order, you may select Sample, ODM or OEM products and provide specifications such as product codes, sizes, colors, quantities, accessories, branding, packaging preferences, custom-development requirements and design references. Before generating an Order Request PDF, you provide your company name, contact name, business email and buyer type.
Your cart and buyer details are saved locally in your browser so you can continue your selections on the same device. An OEM reference image selected for your request is also processed locally for the cart and PDF. Please provide only business information and files that you are authorized to share.
Order Request PDF and email copies
The Order Request PDF is generated in your browser. When PDF generation succeeds, Web Order sends the Request ID, request type, buyer identity, selected products, quantities, specifications and customization requirements to our secure server for an internal Sales notification and business follow-up. The generated PDF is attached to the notification where technically supported; otherwise, the complete structured request summary is sent.
A transactional copy of the same Order Request is automatically sent to the business email address you provide, with the PDF attached where technically supported or with a complete structured summary. This email is a copy of your request only and is not an order confirmation. WhatsApp confirmation with Sabinku Sales remains required before the request is reviewed or processed.
How we use information
We use Order Request information to record and review potential buyer inquiries, follow up using the provided business email, discuss specifications and feasibility, prepare samples or quotations, and coordinate the next steps requested by the buyer. The automatic buyer email is sent to provide an immediate copy of the generated request.
Order Request emails are transactional and inquiry-related. They do not subscribe you to a newsletter or marketing list.
Technical providers and external links
Our websites use Sites hosting and Cloudflare-backed server and database services. Resend securely processes the internal Sales notification and the automatic buyer email. The email services used by our Sales mailbox and the buyer's mailbox also process the message and any attachment for delivery. Provider systems may process information outside your country.
If you follow the WhatsApp link, your browser opens WhatsApp with a suggested message. Web Order does not automatically send the WhatsApp message or attach the PDF to WhatsApp. WhatsApp and other linked websites have their own privacy practices.
Technical information and cookies
Our website applications do not currently include advertising pixels, a newsletter tracker or a visitor analytics integration. Hosting and security services may process request information such as IP addresses and browser details and may use technical cookies or similar storage needed to deliver and protect the services. Web Order uses browser-local storage for carts, buyer details and saved selections.
Security
Our websites use HTTPS. Order Request data is transmitted to a server-side endpoint restricted to Web Order, validated before processing, and sent through server-side email delivery; API keys are not exposed in the browser. Request IDs and delivery status records are used to prevent unintended duplicate notifications. Order Request data and PDFs are not published as website content.
No internet transmission, browser storage, email delivery or server system can be guaranteed completely secure. Please avoid including unnecessary confidential or sensitive personal information in an initial request.
Retention
Order Request records, email delivery records, email copies and related Sales correspondence are retained as needed to review the inquiry, conduct business follow-up, support the business relationship, prevent duplicate notifications and meet applicable record-keeping requirements. The current system does not have a fixed automatic deletion schedule. Browser-local information remains on your device until it is cleared through your browser or site data controls.
You may contact us to request access, correction or deletion. Information that must be retained for applicable legal, security or record-keeping obligations will be considered when responding.
Your privacy requests
To ask about your information, request access or correction, request deletion, or withdraw from further inquiry-related follow-up, email sales@sabinkuhandicraft.com. Include your company name and Request ID if available. We may need to confirm your identity before acting and will consider requests in accordance with applicable law.
Updates to this policy
We may update this policy when website functionality or information-handling practices change. The latest version and its update date will be available on this page.
Contact
PT Sabinku Karya Purun
Brand: Sabinku Handicraft
Sabintulung, Muara Kaman, Kutai Kartanegara, East Kalimantan (Borneo), Indonesia
sales@sabinkuhandicraft.com